SHIPPING COSTS: Cost of carry will be paid by the buyer. The delivery will be sent by certificated post mail or through a carrier. If the purchase consist in more than one piece, the delivery site is outside Spain, or the chosen piece is very heavy, please consult always the cost of carriage.
PAYMENT COD (only for shipments to a Spanish address)- Bank Transfer and If you have doubts or need additional information do not hesitate to call us or send us an e- mail with your question or suggestion to info@fossilplanet.com, we will be happy to help!info@fossilplanet.com, estaremos encantados de atenderle.

GUARANTEE FOSSILPLANET: All the fossils that offered in our catalogue are guaranteed by FOSSILPLANET, are original specimens none molds or reproductions and show his corresponding and complete detailed information. Every record card specifies clearly his characteristics and details, if they are completely natural or is a restoration, reparation or reconstruction, as well as his level of quality. All the fossils are sent including his complete and corresponding label with all his scientific information as certificate of genuineness and FOSSILPLANET’s guarantee. REFUNDS: If for any motive OR REASON when the order is received and the buyer does not remain satisfied with his purchase, it has a maximum term of six days counting from the arrival date, to execute his right to return the goods without alterations and that must be in mint condition and in his original packing. Within this term no goods will be accepted without previous authorization of the return by FOSSILPLANET that can be realized communicating with us before returning the sending. The refunds sent to us without previous communication and authorization by FOSSILPLANET will be refused and they were considered to be a closed and finished sale. Once the goods are received in our postal direction and after verifying the condition of the same, FOSSILPLANET’s will proceed to the reimbursement of the amount in conformity with the form of payment realized by the client. In case of refund, the postage and handling will not be reimbursed. Likewise, the expenses of withdrawal will be at the cost of the client. The return of the defective products and erroneous sending will be admitted, being FOSSILPLANET who will take charge of the postage and handling, providing that the buyer communicates this incident in the maximum space of 3 days counted from the date of receipt of the sending.